Customer Help
Have a question about your energy account? We’re here to help.
FAQs ⟶
Answers to your queries, such as billing and moving in/out
Contract T&Cs ⟶
Download copies of our terms and conditions
Guaranteed standards
of performance ⟶
For our domestic and micro business customers
Get in touch ⟶
Contact details if you need to speak to one of the team
Emergency contact ⟶
Contact details for electrical or gas emergencies
Complaints ⟶
What to do if something goes wrong